LESSONS FROM A UKRAINIAN NON-PROFIT #7

LESSONS FROM A UKRAINIAN NON-PROFIT #7

WE ARE ALL MORE THAN OUR RESUMES

At a recent conference a speaker suggested that resumes typically describe work experience but fall far short of capturing a complete picture of our skills.  Executives are often engaged in much more than their paid jobs.

This has been the case for me too.  For the last several years, in addition to launching a consulting business and holding a full-time corporate position, I have been the President of the Ukrainian Culture Center of Los Angeles (UCCLA).  I am the first female President of this 80 year old organization and have seen the organization through 2 crises now – COVID-19 and the russian invasion of Ukraine.

Along the way I have learned a great deal.  Today’s post is the FINAL post of a multi-part series of posts in which I will share the key lessons I have learned, the mistakes I made and where my financial planning and analysis skillset served me in responding to russia’s invasion of a sovereign country.  In the spirit of “making my mess my message” I hope these you find these insights useful.

LESSON 7: Crisis management has an expiration date for everyone

Each crisis has a phase much like the different company stages 1-5 (See The Five Stages of Small-Business Growth (hbr.org)).  From the initial onset through the arc to a war of attrition to nearing the end, the Ukrainian Culture Center of Los Angeles will transit many phases of a unique situation.  After four years of crisis management at the Ukrainian Culture Center of Los Angeles, I am seeing that the initial phase of the war is passing.  The onset and windstorm of the russian invasion is transitioning into the management the Center in an ongoing war.  Much is out of the hands of the Center yet there is still a role to play.

As an FP&A leader I have had the privilege to be part of almost all phases of a company’s growth.  That experience gave me the confidence to launch my own FP&A Consulting Firm – FP&A Expertise – Financial Planning and Analysis (fpa-expertise.com).  From a strictly FP&A perspective (in contrast to accounting and general financial leadership), most companies are not ready for FP&A at Stage 1.  It tends to matter how the organization is capitalized.  If there are high investor demands, then the case can be made for an FP&A team as the reporting requirements can be demanding.  But typically, an early-stage company is not ready for FP&A as the organization is usually still trying to figure out how to close the books.  Once there is a cadence of accounting close processes with a high degree of integrity in the data, then and only then is an organization truly ready for FP&A.  Fast moving start ups sometimes do this in parallel – implementing systems and FP&A processes while the close process is still being ironed out.  I have found that the volume of change that is still likely in the chart of accounts and posting processes, makes for a bumpy road in setting up reporting systems and internal FP&A processes.  The re-work that often ensues may not be worth it depending on the situation.  Stage 2 and stage 3 companies are usually the prime entrance point for an FP&A team and this is where I have built many greenfield FP&A teams.  From talent selection to system implementation and cross organizational process development, I have had the joy of going from nothing to an effective team for offering the leadership team key insights into the progress of the business and where efficiencies can be tapped.  Building the bridge between strategic planning, executive decision making and organizational execution is the true sweet spot of FP&A.

Of the five stages, I had the least amount of experience at Stage 1.  Not anymore.  Leading the Ukrainian Culture Center of Los Angeles through crisis has taught me a tremendous amount about what it is like to be at Stage 1.  The volume of blocking and tackling demanded by both the COVID situation and the russian invasion made each day different, stressful and functioned as a muse for creative thinking and problem solving.  As I reflect on this experience, one of my initial regrets was that we did not first have a strategy – a lens through which all decisions would be made.

What I learned is that Stage 1 situations are not the place for strategic plans.  There is no bandwidth.  There are too many moving pieces and any formal strategic plan would be in the trash within minutes of having designed something. 

As we approach 1000 days of russian aggression in Ukraine, I can say that the Ukrainian Culture Center of Los Angeles is well past Stage 1.  Though not yet a well-oiled machine in the context of the war, we have garnered internal expertise in terms of political advocacy, media management, and operational execution for humanitarian relief and financial processes.  Much like building out an FP&A organization, you see pockets of expertise aligned with natural abilities bubble up to the top.  Then the organization naturally aligns around those experts as problems arise.

Not matter what stage you are in, if you think you need FP&A in your organization or just want to talk about it, this is where I can help.

#financialplanningandanalysis #fpa #finance #companystages #budeting #planning #strategy #process #systems #leadership #management #annualplanning #financialconsulting #executive

Lessons from a Ukrainian Non-Profit #3

WE ARE ALL MORE THAN OUR RESUMES

At a recent conference a speaker suggested that resumes typically describe work experience but fall far short of capturing a complete picture of our skills.  Executives are often engaged in much more than their paid jobs.

This has been the case for me too.  For the last several years, in addition to launching a consulting business and holding a full-time corporate position, I have been the President of the Ukrainian Culture Center of Los Angeles (UCCLA).  I am the first female President of this 80 year old organization and have seen the organization through 2 crises now – COVID-19 and the russian invasion of Ukraine.

Along the way I have learned a great deal.  Today’s post is the third of a multi-part series of posts in which I will share the key lessons I have learned, the mistakes I made and where my financial planning and analysis skillset served me in responding to russia’s invasion of a sovereign country.  In the spirit of “making my mess my message” I hope these you find these insights useful.

LESSON 3: NEVER SAY NO TO ANYONE (ALMOST)

While leveraging Lesson 2, Listening for Intent, I tried to answer every call, answer every email and take every meeting.  In the first weeks after the outbreak there were more phone calls than our volunteer team could handle.  When you add to that the volume of messages coming in over email and our social media accounts, the situation quickly became overwhelming.

The solution of course was to design a process for handling all of the messaging.  The process required soliciting more volunteers and breaking down each phone call, email or social media message into categories.  Some sample categories included:

  • Requests for assistance filling out paperwork to volunteer for the foreign legion
  • Requests for refugee assistance
  • Offers to make financial contributions to the center
  • Offers of medical supplies, medications and military equipment such as drones
  • Interview requests from print, radio and television

Once categorized, we were able to rack and stack who to respond to and in what order.  Every response had to be curated in such a way that we could understand what additional work we would be taking on once the connection was made.  Carefully understanding what we could and more importantly what we could not do, saved a lot of disappointment on both sides of the opportunity.  To be sure, we had to walk away from certain things.  Ultimately, we pushed all items through a single lens – how does responding to this opportunity align with helping Ukraine win the war?

Unfortunately, anything that did not pass through that filter had to be left behind.  This led to some very difficult conversations especially when it came to refugee assistance.  The mission of the Ukrainian Culture Center had never been about war and we knew were not a relief agency.  As such, we thought we could pivot to a war footing but we knew we were not able to focus on refugees.  Moreover, we had to take the perspective that people that made it here were safe.  Certainly, they were not in an ideal situation, but forced to choose between our new mission and helping refugees in need, we chose the former. But there was ultimately a silver lining….

In the spirit of not saying no to anyone (almost), I accepted an invitation to give a speech about the invasion by the mayor of a small town.  I did not really see the point given the small size of the audience and its likely limited reach.  As a result of that speech, I met a Congressman who was in attendance.  The speech was also televised and seen by some wealthy individuals in southern California who wanted to help.  The Congressman called me and introduced me to individuals who wanted to assist refugees specifically and had significant financial backing.  So, in a sense, by focusing on our new mission, I was able to solve for other problems that we thought we had to walk away from.  Had I not gone and given that speech, I would have not only lost the opportunity to share information outside the Ukrainian community about the russian invasion but I would have also lost the chance to help some families get settled.

Opportunities can come from just about anywhere.  Almost never saying no while staying aligned with our mission to help Ukraine win the war was a philosophy that served me well time and time again and continues to open doors to this day. 

When it comes to FP&A, being attuned to a company’s mission and aligning financial strategies to achieve corporate objectives is the bread and butter of financial planning and analysis.  I have seen this put into practice with positive results in multiple organizations be they large or small, public or private.  If the implementation of this type of alignment is what you need That’s where I can help.

#fpaexpertise #financialplanningandanalysis #process #opportunties #mission #financialoutcomes

Lessons From A Ukrainian Non-Profit

WE ARE ALL MORE THAN OUR RESUMES

At a recent conference a speaker suggested that resumes typically describe work experience but fall far short of capturing a complete picture of our skills.  Executives are often engaged in much more than their paid jobs.

This has been the case for me too.  For the last several years, in addition to launching a consulting business and holding a full-time corporate position, I have been the President of the Ukrainian Culture Center of Los Angeles (UCCLA).  I am the first female President of this 80 year old organization and have seen the organization through 2 crises now – COVID-19 and the russian invasion of Ukraine.

Along the way I have learned a great deal.  Today’s post is the first of a multi-part series of posts in which I will share the key lessons I have learned, the mistakes I made and where my financial planning and analysis skillset served me in responding to russia’s invasion of a sovereign country.  In the spirit of “making my mess my message” I hope these you find these insights useful.

LESSON 1: SCENARIO ANALYSIS WITH TRIGGER POINTS MATTERS.

For three weeks I watched the russian army build up its forces and drive toward the Ukrainian border.  It was all over the news.  The Sunday morning journalists talked about it in depth.  The Ukrainian diaspora was also talking about it – amongst ourselves and with family and friends in Ukraine.  The prevailing thought was “Putin wouldn’t dare”.  Well, he did and I lost an opportunity to prepare for it. 

For UCCLA, there should have been multiple scenarios run including but not limited to:

How will the role of UCCLA change in the event of a full scale invasion?

How will the role of UCCLA change in the event of a partial invasion?

How will the role of UCCLA change in the event of a persistent border threat from russia?

And even now, how will the role of UCCLA change in the event of a stalemate?

In each scenario, there are a several of items to consider:

1. Does the scenario in any way imply a fundamental shift in core values or mission?

2. What skillsets will we need to adapt?

3. How will the needs of our customer base change?

4. What new stakeholders will be created as a result of the scenario?  Which ones will fall away?

5. How does the financial structure change in each situation? Has each scenario been modeled across your financial statements?

The trigger points were there – one only need reference the invasion of 2014, President Zelenskyy’s election, putin’s failure to contain Ukrainian democracy, tanks rolling up to the border, etc. Any of these should have led to analysis across the scenarios listed above.

As we look out into the near future there are a number of macro trigger points that will likely impact your business. Among them are the continued evolution of the use of AI, macroeconomic conditions such as interest rates, the growth of foreign conflict and the upcoming Presidential election.

Not going through scenario analysis for your organization results in a significant loss of opportunity to be prepared.  That’s where I can help.

#fp&a #financialplanningandanalysis #scenarioanalysis #fp&aexpertise #ukraine #russianinvasion #financialmodeling